Why is Instagram Showing the Wrong Number of Likes?
When you log onto Instagram, you want to see the up-to-date number of likes on your posts. When that doesn’t happen, it can be frustrating and alarming. There are a lot of things you can do to troubleshoot why it’s not happening like it should be, but there are some simple things that you might want to consider first.
1. Is it Possible You’ve Got a Bug?
This can mean there is an issue with the app itself. You might just be the unfortunate person that ran into the bug at this moment. Sometimes it’s a bug that everyone gets when they are using the app. If this is the case, you can check messenger’s social media, and it should tell you if there is a known issue. You can also report bugs if you run into them. These bugs are annoying, but if you are the first one to run into them, you can save a lot of others from having the same problems. This is because you are able to tell messenger there is an issue for them to look into that they might not have found when they were testing the app. The number of likes on your posts might be off because of this bug. Even if it’s a simple thing to fix, it might take a little time. They have to look at what could be causing it and how they can go about fixing it. If you know about the bug and have found it, you can report it to the company, and they will be able to tell you what you can do to fix it, or they can tell you how long it might take to get the bug fixed. You can ask for an update, and sometimes they will do that too. It’s going to depend on what is causing the bug and what they need to do in order to fix it.
Fix: Use Instagram.com Instead of App
This can sometimes fix the issue if the app on the phone or tablet isn’t working properly, but the one on your computer is. You also have access to more tools within the Messenger app. To upload messages with the computer from your phone, you will simply need to send the computer your messages and then upload it from there. To do that, you can use a cord that connects the computer to the phone or device, or you can use an airdrop to send it, depending on what device you have. If you are on the computer and it’s not working, you can send the messages to your phone or tablet in the same way and try sending them from there. You can also try a different browser on your PC if you are trying to use that. Sometimes the browsers don’t do well with the app you’re using. The best fix can be to move to a safari browser or google chrome. These browsers work well with most apps and websites.
Fix 2: Log Out and Log In
Sometimes the app just needs an old-fashioned restart. To do this, you can uninstall it from the device and then re-download it and sign back in. Many times, this will solve the issue, and you’ll be able to use the app. This will also clear any bugs that might be causing an issue for your device to see the right amount of likes on your posts. If you find this doesn’t help your app to run better, you can try to force it to restart and see what that does. Sometimes you just need to clear the app and the phone in order for the bug to get out of it. If it doesn’t, you might need to look at the device itself and what can be done there. Sometimes devices just get old, and you need to update them with a new one. If you are finding that your device won’t update any longer, this might be your only solution.
Fix 3: Clear the Cache
If you clear your cache from time to time, you will be able to get rid of a lot of the bugs that you are dealing with. If it’s something your phone is doing, then clearing your cache is going to help a lot. You also can get rid of things that might be clogging up your phone or that are causing it to run slow. This can improve the overall usage of your phone and improve how you upload and send messages. If this doesn’t work for you, you might need to look at getting a new device. Your device might just be too old. When a device gets outdated, it can’t update properly any longer. This can cause issues with the apps on it because they may require your device to be a certain operating system. If your device is unable to update that far, then it won’t work for you, and you will be forced to use a PC or get a newer device.
Fix 4: Update the App
Make sure that your app is up to date. If you are using an out-of-date app, there is a high likelihood that you will run into problems with the app. This is because it’s running off outdated programming, and they may have noticed this issue and added that fix to the new programming, but you are still using the old one. The best solution is to check the app and make sure it’s updated properly so it has all the newest fixes and information to run on. When it’s using an older version, it can’t always communicate with the servers in the right way. You will also want to make sure your phone is running off the most recent operating system updates. This way, the phone won’t be causing you an issue and making the counts not match. You can look at your account from another device to see if this is a problem. If it is, a simple update will help. If you can’t update your phone any longer because of storage issues or the fact the phone is too old, you may have to get a new phone that is more able to update and use the proper operating system for the apps you have. Otherwise, you will need to continue to use Instagram on a computer browser for the best results.
Fix 5: Contact Instagram About the Problem
If you do all of these things and nothing is working, then you will probably have to contact support. There might be an issue with your account that is causing you to be restricted from sending messages or something else attached to your account that is keeping you from being able to send messages or other items through your app. The only way you are going to know this is through an email you might have gotten from messenger or by contacting them. If you just don’t know, then the best bet is to either send them an email or give them a call. They will be able to answer any questions you might have and will be able to tell you what is going on with your account for sure.
2. Instagram is Down
They might be having an issue with their servers, or they might just be doing maintenance, and you’re just hitting the time they are working on it. It might be inconvenient, but it’s a fact of life. Sometimes apps just go down. If you find that this is happening to you and still want to send the messages, then you might need to look at another way to send your messages. There are several other options, such as other apps, if you are concerned about something causing you more issues that you can work with. Some are even free to use.
Fix: Wait for Instagram Servers to Resolve
Again, if the system is down, there won’t be a lot you can do. Sometimes the best solution is just to wait for it to come back up. This can be annoying, but in the end, they will be able to fix the issue and give you a better experience going further. This is going to make the app run better, and it could fix any bugs you may have run into on the app before this. In the meantime, you can use another service to get connected and information that you need to get to others or another service that is available to you.
3. Issue with Your Account
It’s possible there is an issue with your account. If you have had it for a long time, something might have happened on their end that you don’t know about, and they may not either. You can do a few things to try and see if this is something that is happening. The best is to take a look at your device and make sure there is nothing going on there to start. Then you can move on to the account and see if that is clear. The device should be fully updated with the newest operating system, and the app should also be as up-to-date as possible. Sometimes these issues are found and then updated, and if you are still running the old version, then it won’t look right to you or work properly when you are using the app.
Fix: Log into Another Account and Check
If you have more than one Instagram account, you can check another one and see if that account is also having issues. If it seems to be running correctly, then it is probably an issue with your account only or a section of accounts that yours falls into. This can go by region or even just where it sits on the servers. If you happen to be on a server that is having issues, then you may show up with the wrong amount of likes and followers on your posts. If there is an issue with the other account as well as yours, then you know there is a larger problem happening for probably a lot of Instagram users.
Fix 2: Ask A Friend to Check the Number of Likes on the Post
It’s possible the issue is only showing up on your end. This can happen if there is a small glitch in the system from your end. You can have a friend also look and see what they see. If they see the right number of followers and likes, then you know the issue is with you, and you can try to turn the device off and back on to see if that helps it to correct itself. If they see the same error you do, then you know there is an issue that everyone is seeing. You can correct it by either waiting for them to do it or by taking the time to contact them and let them know you are having this issue. Keep in mind it can be caused by things they are doing that you don’t know about. This can be things like removing people that are following you because they are bot accounts or because they have violations that removed their access to the app. This might affect you because everything they have liked or commented on will disappear as well. There are several reasons your follower count and like count could be off. Some are easy to fix, while others are not so much. If your count is important to you, it might stress you out when it’s not right, but it can be fixed with a little time and effort.
